• Payment Information

• Credit Cards

• ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM accepts the following payment options for online purchases:

• American Express

• Visa

• MasterCard

• Discover

• PayPal

• Apple Pay

An authorization hold in the total dollar amount of your order is placed on the payment method at the time of order placement, but you will not be charged until your order ships. If payment is not authorized or if the total dollar amount of your order exceeds your credit limit, you will receive a message on the checkout page to try another form of payment.

Please also note in the event that you wish to return an item, any orders paid for by PayPal or Apple Pay that are returned in store for refund can only be refunded to gift card.

Apple Pay is only available to US iOS customers shopping on the CARNEGIEVIP App or their compatible mobile device. To check out with Apple Pay, you need to link a credit card in Apply Pay before you check out or the option to use Apple Pay will not appear. For more information on how to set up and use Apple Pay, see Apple’s support page.

We do not accept debit cards. Credit cards that are also debit cards can be used, but the payment will be processed as a credit card transaction.

 

Taxes

Sales tax and/or goods and services tax, as applicable (individually and collectively referred to herein as “sales tax”) is calculated based on applicable federal and provincial tax laws. Typically, sales tax displayed during checkout is estimated until the order has shipped. Sales tax may also be applied to shipping fees. We do not charge sales tax on the purchase of gift cards, but items paid for with gift cards are subject to taxation.

Our website does participate in tax-free holidays.

 

Gift Cards and E-Gift Cards

Play your cards right: a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM gift card is guaranteed to delight. Choose between a classic gift card and an e-gift card. Classic gift cards are subject to the same shipping policies as other ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM merchandised purchased on the website, while e-gift cards are emailed the same day and ready to use within 24 hours.

You may check the balance of your ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Card or your ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card (each referred to herein as a “Gift Card”) at any time by visiting a participating ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM retail store, calling 1-800-929-6110 (for the U.S. and Canada), or by clicking here. You will need your Gift Card number and PIN (located under the scratch-off box on the back of the card) to retrieve your card balance.

For a list of participating ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM stores accepting Gift Cards on our website, see below.

 

GIFT CARD TERMS AND CONDITIONS

For cards purchased on ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM:

Your purchase or use of a Gift Card constitutes your acceptance of the following terms and conditions: ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Classic Gift Cards and ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Cards purchased in the United States and at ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM will not expire. ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Cards are redeemable for merchandise at any ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM freestanding store in the United States, Canada and at any participating, freestanding non-U.S. ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM stores, and at www.ROSNERCARNEGIE.com and any participating, official ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM website (subject to the website’s Shipping Policy and other policies). Gift Cards should be presented at the time of purchase and may not be redeemed for cash, except were required by law. You may also be required to provide your PIN when redeeming a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card. Gift Cards will not be replaced if lost or stolen, except where required by law. Treat your Gift Card like cash. ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM is not responsible for unauthorized use of your Gift Card. For a list of participating ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM stores and websites, see below. For card balance, check here or call 1-800-929-6110. Gift Cards sold in the United States and at www.ROSNERCARNEGIE.com are issued by ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM.

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GIFT CARD FAQs

Is there a maximum dollar value on a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Card?

The total Gift Card amount cannot exceed $2,000.00 per card or $10,000.00 per order.

Can I purchase Gift Cards using a Gift Card?

At this time, we do not allow Gift Cards to be purchased using another Gift Card as payment.

Will my purchase of a Gift Card be taxed?

Sales tax will not be applied to purchases of Gift Cards at www.ROSNERCARNEGIE.com. If other merchandise is included in your order, tax will apply only to those items.

Will I be able to apply any coupons or promotions to a purchase of a Gift Card?

Generally, coupons, discounts and other promotions cannot be applied to the purchase of Gift Cards.

Are ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Card subject to the same shipping and returns policies as other merchandise purchased on www.ROSNERCARNEGIE.com?

Shipping of DRAKE OVO Classic Gift Cards is subject to the same shipping policies as other ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM merchandise purchased at www.ROSNERCARNEGIE.com, as applicable.

For ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Cards, if you elect to receive a copy via email of the E-Gift Card you sent to someone else, you will receive a confirmation email once the e-Gift Card is sent via email to its intended recipient. In general, the E-Gift Card is sent via email to the recipient once your online order with us is placed. ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM will not be responsible for delivery of the ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card to an incorrect yet deliverable email address, or to a nonexistent email address, as provided by the purchaser.

The standard ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Return Policy applies to any products purchased with a DRAKE OVO Gift Card, but Gift Cards themselves may not be returned. Refunds of purchases made with your Gift Card will be placed back on the card or on a new card.

See our Shipping Policy and our Returns & Exchange Policy for additional information.

How do I use my Classic Gift Card to make purchases at www.ROSNERCARNEGIE.com?

To apply the balance of a Gift Card to an online purchase at www.ROSNERCARNEGIE.com, simply enter the gift card number and PIN in the appropriate fields in the payment stage of our checkout process. On a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Classic Gift Card, the gift card number and the PIN are on the back of the physical card. The gift card number and the PIN for a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card can be found in the copy of the E-Gift Card sent via email to the recipient.

How do I use my e-Gift Card in a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM store?

To redeem a ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card at a participating ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM retail store, print out the ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM E-Gift Card email and present it at the time of purchase. Please ensure that your print-out includes a barcode, the gift card number and the PIN (or that you know the PIN) at the time of the purchase.

Can I use both a Gift Card and a credit card to pay for an order?

If you are using both a Gift Card and a credit card to pay for an order, the full Gift Card value will be deducted first, and then the balance will be paid using your credit card. For online returns only, if you are returning any item that was in whole or in part paid for using a Gift Card, the amount contributed to the payment via Gift Card will be credited to you via a new E-Gift Card.

IMPORTANT NOTE REGARDING REDEEMABILITY OF ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM GIFT CARDS:

All DRAKE OVO Gift Cards issued after February 24, 2014 may be redeemed online at www.ROSNERCARNEGIE.com, or at any other participating, official DRAKE OVO website, subject to the website’s Shipping Policy and other policies, and all ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Cards purchased in the United States and at www.ROSNERCARNEGIE.com will not expire, even if the terms on the card state otherwise.

Participating Stores:

All freestanding ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM stores* located in the following countries are accepting Gift Cards: the United States, Canada, Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain, Sweden, Switzerland and the United Kingdom. Please see our Store Locator for store locations and hours.

*ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM Gift Cards are not accepted in any ROSNER CARNEGIE HAUTE COUTURE / ROSNERCARNEGIE.COM travel retail stores, such as airports and cruise ships.

Important Note About Pricing

Prices of products listed on our website are subject to change without notice. We do our best to correct any errors, inaccuracies or omissions we discover. We have the right to revoke any stated offer, including after an order has been submitted and your payment method charged. If your payment method has already been charged for the purchase and we elect to cancel your order, we will issue a credit to your payment account(s) in the amounts of the charge. For credit cards, individual bank policies will dictate when this amount is credited to your account.